Shipping & Return Policies
Shipping Policy:
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At The Herb Corp, we are dedicated to providing a seamless and reliable shipping experience for our valued clients. When placing an order, you can expect the following shipping process:
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Order Confirmation: Upon placing your order, you will receive a confirmation email with details of your purchase.
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Shipping Method: We offer discreet and secure shipping options to ensure the safe delivery of your products. .
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Shipping Charges: Shipping costs will be calculated and presented to you during the checkout process. Please review the shipping charges before finalizing your order.
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Shipping Restrictions: Please note that we adhere to all legal regulations regarding the shipment of cannabis products. Some regions may have restrictions on receiving cannabis-related items. This product is not available for shipment to the following states: Arkansas, Hawaii, Idaho, Kansas, Louisiana, Minnesota, Oklahoma, Oregon, Rhode Island, Utah, Vermont.
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Tracking Information: Once your order has been shipped, you will receive a tracking number to monitor the status of your delivery.
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Delivery Time: Delivery times may vary depending on your location and the shipping method selected. Estimated delivery times will be provided to you during checkout.
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Most items are in stock and ready to ship. If you order an item that is not in stock, we will notify you with an ETA, at which time you will have the option to cancel your order.
Should you have any questions or concerns regarding your shipment, please contact our customer service team at The Herb Corp. Your satisfaction is our top priority.
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Thank you for choosing The Herb Corp for your cannabis needs. We appreciate your trust and support.
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Return & Exchange Policy:
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We accept returns in sellable condition in all original packaging within 30 days of purchase for a full refund minus all shipping costs. All returns must be authorized first by phone or email.
Custom-made and special-order items are not returnable.
We cannot guarantee that a product's color will match exactly what you see on your computer screen, as all screens are different. If you are unsure of how a product will look in real life, we encourage you to contact us for more information before placing your order.
In the rare event that an item arrives damaged or defective, the customer is responsible for letting us know via phone or email within 24 hours of receipt. The customer is to save all packaging and shipping materials until notified otherwise.
Customers may cancel an order at any point prior to shipment. If an item has already been processed for shipment, cancellation is no longer an option. Unfortunately, we are unable to cancel custom-made and special-order items.